Special report by Simon Sansome A few weeks ago staying at Hammersmith Premier Inn I was unable to fully access their accessible room. I booked the room online and, being a wheelchair user I would expect a walk in shower in an accessible room. This was clearly not the case. Working on this issue with… Continue reading BREAKING NEWS- Premier Inn breaches advertising standards for accessible rooms.
I find myself confused about how a business can label itself as ‘accessible’. Recently I have been having issues with Premier Inns across the UK. I book using their app, where it gives me the option to book an accessible room. However, on the last three occasions the rooms have not been accessible although they… Continue reading Should hotels be allowed to call themselves accessible? When they’re not!
Millions of people love going on cruises, the idea of not flying anywhere, driving to a port, the excitement of just getting on to a boat and sailing away is the ideal holiday for millions of holiday makers in the UK. Cruising is worth £2.85 billion to the UK economy, you don’t have to worry… Continue reading Update – Booking a cruise and disabled? You’ll be lost at sea